Leader in Energy Storage Safety

Globalized Services

1

    Company-wide Quality Awareness

Strengthening employees’ quality awareness and implementing a company-wide, participatory quality management model have resulted in a first-pass yield rate of over 99%.

 

    Improve the after-sales service system

Conduct regular performance assessments and improvements, provide ongoing training, and establish a timely customer feedback mechanism to enhance customer satisfaction and strengthen the brand image.

 

    Global Service Team

Establish a comprehensive, integrated global localization team for on-site installation and after-sales service, providing 24/7 rapid response to local customer needs.

 

 ​​​​​​​​​​​​​​   Strengthen Quality Assurance

Continuously update the “Dual Database” using the quality management system as the framework to ensure a timely closure rate of over 95% for customer quality issues.

 

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